Your questions, answered.
A few practical details before we speak.
Is the first consultation free?
The sample practice offers a free initial conversation to understand your matter and explain whether it can help. Any further work and its costs would be agreed in writing.
What should I include in my enquiry?
A short outline is enough. Please do not send documents or confidential details until the firm has replied and explained a suitable way to share them.
Can we speak by video?
Yes. Request an office or video conversation and the team would confirm arrangements with you.
How will I know what it costs?
You would receive a written scope and quote or estimate before instructing the firm. Any proposed change would be discussed with you.
Will one solicitor look after my matter?
Your written scope would name the person responsible and explain how to contact the team.
Is submitting a request an instruction?
No. A request starts a conversation. The practice would need to confirm it can act and agree the terms with you.
How can I raise a concern?
The Complaints page explains the sample practice process. As this is a fictional demo, no complaint can be sent.
A conversation, in confidence
Start with a conversation.
A brief outline is enough to start. We would explain how we can help and the next steps.
Free initial case consultation. Illustrative offer.